Since the upgrade, ALL meeting recordings that are created are set to a “Private” status. Prior to publishing or sharing the recording URL, a HOST will need to change the recording status to “Public”; otherwise, users attempting to view an Adobe Connect recording may get the following error.
Not Authorized. You do not have permission to access this item.
To resolve this issue, a host of the Adobe Connect meeting room will need to follow these steps to make the recordings accessible to the public. NOTE: A host will need to do this for ALL recordings they want others to be able to view/access.
- Log into the Adobe Connect meeting room where the recording took place