Friday, May 14, 2010

Unable to Access Adobe Connect Recordings

Since the Adobe Connect server was upgraded on May 13th you may receive reports of previously recorded Adobe Connect session not being accessible.

Users attempting to view an Adobe Connect recording may get the following error:

Not Authorized. You do not have permission to access this item.

To resolve this issue, the host of the Adobe Connect meeting room will need to follow these steps to make the recordings accessible to the public.
  1. Log into the Adobe Connect meeting room where the recording took place
  2. From the Meeting menu in the upper left corner, select the Manage Meeting Information option and a new browser window will open
  3. In the new browser window, click the Recordings link that is on the link bar directly above the gray Meeting Information bar
  4. Check the box beside the recording(s) that should be accessible to the public
  5. Check the top box (to the left of the Name header) to select all of the recordings
  6. Click the Make Public button
  7. Close the browser window
If you have any questions, please feel free to contact the IT Help Desk.

Wednesday, May 12, 2010

Adobe Connect meetings unavailable May 13, 2010

This is a reminder that you will NOT be able to log into ANY Adobe Connect meeting spaces on May 13, 2010. ITS will be performing an upgrade to the Adobe Connect Professional service that will impact all Adobe Connect Pro services.

If you’d like to read more, here’s an article that appeared in eNews:

Services will resume on May 14, 2010. If you have questions, please enter an AgIT Help Desk Request: or contact the Penn State Adobe Connect team:

Monday, May 10, 2010

Dubious Facebook pages scam you, Send Spam to your Friends

Chris Boyd, a security researcher at Sunbelt software, has reported how dubious Facebook pages can trick you into spamming people on your Facebook friends list.

The scheme relies on you manually copying and pasting information into your browser's address bar and then into completing a "survey." If you complete the survey and follow instructions on several misleading dialog boxes, you would be giving away the keys to the kingdom and grant access to your friends list to the scammers.

To read Chris Boyd's May 9, 2010 blog post and see sample screenshots of the ruse in action, go here: