Wednesday, January 21, 2009

QuickTime 7.6.0 Update Released

On Jan 21, 2009, an updated version of QuickTime was released (7.6.0). This update fixes an issue where a maliciously crafted URL may lead to an unexpected application termination or arbitrary code execution. In simple terms, malware could be installed on your computer. See more details here (Scroll down to the Security Updates section and click the link for QuickTime 7.6).

QuickTime is installed on all Enterprise computers. Apple's QuickTime software allows your Enterprise computer to view graphics, videos, on-line video streams (ex: Candidate Interviews in the College), and more.

Action Required: Please see our How To Install QuickTime for Windows using the Standalone Installer for steps on updating QuickTime to the latest version.

Thursday, January 15, 2009

Error Message: Secure VPN Connection terminated locally by client. Reason 429

Within Penn State's VPN client, there are connection entries for "ITS Wireless at campusname." Entries include ITS Wireless at UP, ITS Wireless at Altoona, ITS Wireless at Beaver, etc. In the Host entry for these entries you see "" (where campusname represents the abbreviation for a campus location. Entries include,,, etc.

According to, "If you are in a location that has Penn State Wireless you need to launch the VPN client on your laptop and select the Penn State campus where you are located. Once you login using your Access Account, you can begin to use the wireless network for your tasks."

According to, on Thursday, October, 23, 2008, all campuses using the ITS Wireless VPN service began using Cisco's Adaptive Security Appliance (ASA) platform. As a result, all campus wireless traffic is re-routed to ASA's located at University Park. In other words there is no longer a need for separate "" names in the VPN client. In effect, all the VPN traffic needs to find in order to connect.

If you attempt to use the VPN client to access an ITS Wireless location and receive this error, Reason 429: Unable to resolve server address, your laptop is unable to resolve to its IP address.

You can create an ITS Wireless connection that uses the direct IP address for

  1. Open the VPN client. Click the New button.
  2. In Connection Entry, enter ITS Wireless.
  3. You may leave Description blank.
  4. In Host, enter
  5. Under Group Authentication, the Name should be pennstate
  6. The Password and Confirm Password should also be pennstate

    Note: The passwords are case-sensitive (for example, Pennstate is not the same as pennstate)
  7. Click Save.
  8. You can use this connection to access ITS Wireless from any campus including University Park.