Wednesday, January 21, 2009
QuickTime is installed on all Enterprise computers. Apple's QuickTime software allows your Enterprise computer to view graphics, videos, on-line video streams (ex: Candidate Interviews in the College), and more.
Action Required: Please see our How To Install QuickTime for Windows using the Standalone Installer for steps on updating QuickTime to the latest version.
Thursday, January 15, 2009
Within Penn State's VPN client, there are connection entries for "ITS Wireless at campusname." Entries include ITS Wireless at UP, ITS Wireless at Altoona, ITS Wireless at Beaver, etc. In the Host entry for these entries you see "mobility.campusname.psu.edu" (where campusname represents the abbreviation for a campus location. Entries include mobility.up.psu.edu, mobility.as.psu.edu, mobility.br.psu.edu, etc.
According to http://its.psu.edu/wireless/faq.html#21, "If you are in a location that has Penn State Wireless you need to launch the VPN client on your laptop and select the Penn State campus where you are located. Once you login using your Access Account, you can begin to use the wireless network for your tasks."
According to http://alerts.its.psu.edu/alert-867, on Thursday, October, 23, 2008, all campuses using the ITS Wireless VPN service began using Cisco's Adaptive Security Appliance (ASA) platform. As a result, all campus wireless traffic is re-routed to ASA's located at University Park. In other words there is no longer a need for separate "mobility.campusname.psu.edu" names in the VPN client. In effect, all the VPN traffic needs to find mobility.up.psu.edu in order to connect.
If you attempt to use the VPN client to access an ITS Wireless location and receive this error, Reason 429: Unable to resolve server address, your laptop is unable to resolve mobility.up.psu.edu to its IP address.
You can create an ITS Wireless connection that uses the direct IP address for mobility.up.psu.edu.
- Open the VPN client. Click the New button.
- In Connection Entry, enter ITS Wireless.
- You may leave Description blank.
- In Host, enter 172.28.41.68.
- Under Group Authentication, the Name should be pennstate
- The Password and Confirm Password should also be pennstate
Note: The passwords are case-sensitive (for example, Pennstate is not the same as pennstate)
- Click Save.
- You can use this connection to access ITS Wireless from any campus including University Park.