Security Update Released for Adobe Flash Player (version 10.3.181.26)

On June 14, 2011 Adobe released a Security advisory called Security update available for Adobe Flash Player that announced the availability of an update to their Flash Player 10 software.

Note: There are reports that this vulnerability is being exploited in the wild in targeted attacks via a malicious Web page. The advisory states in part:

Summary
A critical vulnerability has been identified in Adobe Flash Player 10.3.181.23 and earlier versions for Windows, Macintosh, Linux and Solaris, and Adobe Flash Player 10.3.185.23 and earlier versions for Android. This memory corruption vulnerability (CVE-2011-2110) could cause a crash and potentially allow an attacker to take control of the affected system. There are reports that this vulnerability is being exploited in the wild in targeted attacks via malicious Web pages.

Action Required: Ag IT recommends that you update the Adobe Flash Player on your Enterprise machine (or other devices that use Adobe Flash).

For steps, see our How To Install Updates to Adobe Flash Player, http://agsci.psu.edu/it/how-to/install-updates-to-adobe-flash-player.

Note: If you use multiple browsers, perform the check for each browser you have installed on your computer.

Security Update Available for Adobe Reader and Acrobat

Adobe shipped critical security updatese to its Adobe products on June 14, 2011 that addresses a vulnerability that can cause the application to crash and allow an attacker to take control of the affected system.

Action Required: Ag IT recommends that College of Ag Science faculty and staff update any Adobe products to the current version.

Note: Along with applying this update, we also recommend that you follow these steps to Secure Adobe Reader to Prevent Malware once you have your Adobe products updated!!

You should be able to use the built-in Updater program to update the software.

1. Open Adobe Reader or Adobe Acrobat Professional.
2. From the Help menu choose Check for Updates.
3. If updates were found, follow the on-screen steps to update.
   
   Note: If an update is downloaded, close Adobe before applying the update.
   Then re-open Adobe. Repeat steps 1 - 3 until no more updates are available.

Note: If the automatic updater does not find the latest updates, and your version is not the most current one, go to the Acrobat for Windows downloads page. Scroll down to locate the update for your version. Download and install.

Note: Earlier versions of Adobe Acrobat Professional (version 8 or lower) will not receive this patch. This updates represent an out-of-cycle release.

The Adobe Security bulletin, Security Updates available for Adobe Reader and Acrobat, has additional information and links.

Adobe Releases Multiple Security Updates, March 2011

Adobe shipped critical security updates to its Adobe products on March 21, 2011. Products affected are Adobe Reader and Adobe Acrobat as well as Adobe Flash Player.

Adobe addressed vulnerabilities in these products that that could cause the application to crash and allow an attacker to take control of the affected system.

Action Required: Ag IT recommends that College of Ag Science faculty and staff update any Adobe products to the current version.

Adobe Reader and Adobe Acrobat

1. To update Adobe Reader 9 to the current version, follow our How To Install and Configure Adobe Reader v9 for Windows.
   
   
2. If your computer has Adobe Acrobat Professional v9 or vX installed, you should be able to use the built-in Updater program to update the software.
   a) From the Help menu choose Check for Updates.
   b) If updates were found, follow the on-screen steps to update.
   
   Note: If an update is downloaded, close Adobe before applying the update. Then re-open Adobe. Repeat steps a - b until no more updates are available.
   
   Note: If the automatic updater does not find the latest updates, and your version is not the most current one, go to the Acrobat for Windows downloads page. Scroll down to locate the update for your version. Download and install.
   
   Note: Along with applying this update, we also recommend that you follow these steps to Secure Adobe Reader to Prevent Malware once you have your Adobe products updated!!
   
   Note: Earlier versions of Adobe Acrobat Professional (version 8 or lower) will not receive this patch. This updates represent an out-of-cycle release.
   
   

Adobe Flash Player

1. To update Adobe Flash Player to the current version, follow our How To Install Updates to Adobe Flash Player, http://agsci.psu.edu/it/how-to/install-updates-to-adobe-flash-player.
   
   Note: If you use multiple browsers, perform the check for each browser you have installed on your computer.
   

The Adobe Security bulletins and advisories page, http://www.adobe.com/support/security, has additional information and links on these updates.

Adobe Releases Multiple Security Updates

Adobe shipped critical security updates to its Adobe products on February 8, 2011. Products affected are Adobe Reader and Adobe Acrobat as well as Adobe Flash Player.

Adobe addressed vulnerabilities in these products that that could cause the application to crash and allow an attacker to take control of the affected system.

Action Required: Ag IT recommends that College of Ag Science faculty and staff update any Adobe products to the current version.

Adobe Reader and Adobe Acrobat

1. To update Adobe Reader 9 to the current version, follow our How To Install and Configure Adobe Reader v9 for Windows.
   
   
2. If your computer has Adobe Acrobat Professional v9 or vX installed, you should be able to use the built-in Updater program to update the software.
   a) From the Help menu choose Check for Updates.
   b) If updates were found, follow the on-screen steps to update.
   
   Note: If an update is downloaded, close Adobe before applying the update. Then re-open Adobe. Repeat steps a - b until no more updates are available.
   
   Note: If the automatic updater does not find the latest updates, and your version is not the most current one, go to the Acrobat for Windows downloads page. Scroll down to locate the update for your version. Download and install.
   
   Note: Along with applying this update, we also recommend that you follow these steps to Secure Adobe Reader to Prevent Malware once you have your Adobe products updated!!
   
   Note: Earlier versions of Adobe Acrobat Professional (version 8 or lower) will not receive this patch. This updates represent an out-of-cycle release.
   
   

Adobe Flash Player

1. To update Adobe Flash Player to the current version, follow our How To Install Updates to Adobe Flash Player, http://agsci.psu.edu/it/how-to/install-updates-to-adobe-flash-player.
   
   Note: If you use multiple browsers, perform the check for each browser you have installed on your computer.
   

The Adobe Security bulletins and advisories page, http://www.adobe.com/support/security, has additional information and links on these updates.

Security update 9.4.1 Available for Adobe Reader and Acrobat

Adobe shipped a critical security update to its Adobe products on November 16, 2010 that addresses a vulnerability that can cause the application to crash and allow an attacker to take control of the affected system.

Note: To determine the version of any of the above applications, open the Adobe program. Then from the Help menu choose About Adobe, (name of program). You should see the version listed in a new box. Then, you can click anywhere on this box to close it.

The current version of the Adobe Reader and Adobe Acrobat is version 9.4.1.

Action Required: Ag IT recommends that College of Ag Science faculty and staff update any Adobe products to the current version.

Note: Along with applying this update, we also recommend that you follow these steps to Secure Adobe Reader to Prevent Malware once you have your Adobe products updated!!

1. To update Adobe Reader 9 to the current version, follow our How To Install and Configure Adobe Reader v9 for Windows.
   
   
2. If your computer has Adobe Acrobat Professional v9 installed as well, you should be able to use the built-in Updater program to update the software.
   a) From the Help menu choose Check for Updates.
   b) If updates were found, follow the on-screen steps to update.
   
   Note: If an update is downloaded, close Adobe before applying the update.
   Then re-open Adobe. Repeat steps a - b until no more updates are available.
   
   Note: If the automatic updater does not find the latest updates, and your version is not the most current one, go to the Acrobat for Windows downloads page. Scroll down to locate the update for your version. Download and install.
   
   Note: Earlier versions of Adobe Acrobat Professional (version 8 or lower) will not receive this patch. This updates represent an out-of-cycle release. The next quarterly security updates for Adobe Reader and Acrobat are scheduled for February 8, 2011.
   
   

If you have Adobe Reader version 8.x on your computer, you should remove this version and update to Adobe Reader 9.3. See our How To Install and Configure Adobe Reader v9 for Windows.

The Adobe Security bulletin, Security Updates available for Adobe Reader and Acrobat, has additional information and links.

Security updates available for Adobe Reader and Acrobat

Adobe shipped a critical security update to its Adobe products on August 19, 2010 that addresses a vulnerability that can cause the application to crash and allow an attacker to take control of the affected system.

Note: To determine the version of any of the above applications, open the Adobe program. Then from the Help menu choose About Adobe, (name of program). You should see the version listed in a new box. Then, you can click anywhere on this box to close it.

The current version of the Adobe Acrobat and Adobe Reader is version 9.3.4. If you have an earlier version of Adobe Acrobat Professional, version 8, Adobe has released an 8.2.4 update as well.

Action Required: Ag IT recommends that College of Ag Science faculty and staff update any Adobe products to the current version.

Note: Along with applying this update, we also recommend that you follow these steps to Secure Adobe Reader to Prevent Malware once you have your Adobe products updated!!

1. To update Adobe Reader 9 to the current version, follow our How To Install and Configure Adobe Reader v9 for Windows.
   
   
2. If your computer has Adobe Acrobat Professional v8 or v9 installed as well, you should be able to use the built-in Updater program to update the software.
   a) From the Help menu choose Check for Updates.
   b) If updates were found, follow the on-screen steps to update.
   
   Note: If an update is downloaded, close Adobe before applying the update.
   Then re-open Adobe. Repeat steps a - b until no more updates are available.
   
   Note: If the automatic updater does not find the latest updates, and your version is not the most current one, go to the Acrobat for Windows downloads page. Scroll down to locate the update for your version. Download and install.
   
   Note: Earlier versions of Adobe Acrobat Professional (version 7 or lower) will not be patched.

If you have Adobe Reader version 8.x on your computer, you should remove this version and update to Adobe Reader 9.3. See our How To Install and Configure Adobe Reader v9 for Windows.

The Adobe Security bulletin, Security Updates available for Adobe Reader and Acrobat, has additional information and links.

Security Update Released for Adobe Flash Player

On Feb 11, 2010 Adobe released a Security advisory called Security updates available for Adobe Flash Player that announced the availability of an update to their Flash Player 10 software. The advisory states in part:

Summary
A critical vulnerability has been identified in Adobe Flash Player version 10.0.42.34 and earlier. This vulnerability could subvert the domain sandbox and make unauthorized cross-domain requests.

Affected software versions
Adobe Flash Player 10.0.42.34 and earlier versions

Severity rating
Adobe categorizes these as critical issues and recommends affected users patch their installations.

Action Required: Ag IT recommends that you update the Adobe Flash Player on your Enterprise machine to mitigate the effects of malicious SWF (Shockwave Flash) files that you might view in your web browser.

For steps, see our How To Install Updates to Adobe Flash Player, http://it.cas.psu.edu/1590.htm.

Note: If you use multiple browsers, perform the check for each browser you have installed on your computer.

Updates for Adobe Reader 9 and Adobe Acrobat Professional 7, 8, & 9 Are Available

Adobe shipped a critical security update to its Adobe products on Oct 13, 2009 that addresses a vulnerability that can cause the application to crash and allow an attacker to take control of the affected system.

Note: To determine the version of any of the above applications, open the Adobe program. Then from the Help menu choose About Adobe, (name of program). You should see the version listed in a new box. Then, you can click anywhere on this box to close it.

The current version of the Adobe Acrobat and Adobe Reader is version 9.2. If you have earlier versions of Adobe Acrobat Professional, version 7 or 8, Adobe has released 7.1.4 and 8.1.7 updates as well.

Action Required: Ag IT recommends that College of Ag Science faculty and staff update any Adobe products to their current version.

1. To update Adobe Reader 9 to the current version, follow our How To Install and Configure Adobe Reader v9 for Windows.
   
   
2. If your computer has Adobe Acrobat Professional v7, v8, or v9 installed as well, you should be able to use the built-in Updater program to update the software.
   a) From the Help menu choose Check for Updates.
   b) When the update is ready, click Install Now.
   c) Follow the rest of the prompts to install the update.
   
   Note: If the automatic updater does not find the latest updates, and your version is not the most current one, go to the Acrobat for Windows downloads page. Scroll down to locate the update for your version. Download and install.
   
   Note: Earlier versions of Adobe Acrobat Professional (version 6 or lower) will not be patched.

If you have Adobe Reader version 8.x on your computer, you should remove this version and update to Adobe Reader 9.2. See our How To Install and Configure Adobe Reader v9 for Windows.

The Adobe Security bulletin, Security Updates available for Adobe Reader and Acrobat, has additional information and links.

Updates to Adobe Presenter v7 available

Adobe has just released an update (7.0.5) for Adobe Presenter 7 which will help with PowerPoint conversion, audio editing, accessibility and some other fixes.

For more information about the update and fixes, go here.

Action Required for Adobe Presenter v7 users:
You can download the latest update here or you can update via the Help button on the Adobe Presenter tab in PowerPoint 2007.

Updates for Adobe Reader 9 and Adobe Acrobat Professional 9 Are Available

Adobe shipped a out-of-cycle security update to Adobe Reader 9 and Acrobat 9 products on July 30, 2009. This update patches a critical security vulnerability while providing more stability.

Note: To determine the version of any of the above applications, open the Adobe program. Then from the Help menu choose About Adobe, (name of program). You should see the version listed in a new box. Then, you can click anywhere on this box to close it.

The current version of Adobe Acrobat and Adobe Reader is version 9.1.3.

Note: If you have Adobe Reader version 8.x on your computer, you should remove this version and update to Adobe Reader 9.1.3. See our How To Install and Configure Adobe Reader v9 for Windows.

Action Required: Ag IT recommends that College of Ag Science faculty and staff update any Adobe products to their current version.

To apply these updates:

1. Close all other programs and then open your version of Adobe Reader or Acrobat Professional.
2. From the Help menu choose Check for Updates.
3. If updates were found, they should begin to download. If not, click the Download and Install Updates button. If asked, click Install Now.
4. The updater will prompt you to close the program before the update can be installed. Click Continue.
   
   Note: The Installation Progress window may be minimized to the lower right of the screen (in the notification tray). To see the Installation Progress window, right click on its white icon and choose Show Progress.
   
   
5. When the process completes, click Quit.
6. The Adobe Reader or or Acrobat Professional program will re-open.
7. From the Help menu choose Check for Updates. If no updates are available, click Quit.
8. Close Adobe Reader or or Acrobat Professional.

Note: Earlier versions of Adobe Acrobat Professional (version 8 or lower) will not be patched.

The Adobe Reader and Acrobat 9.1.3 Release Notes has additional information and links.

Adobe Presenter updates available

There are currently 2 important updates to Adobe Presenter Version 7.0. They include audio enhancements and fixes, better performance with PowerPoint .pptx files and quizzing features.

Action Required for Adobe Presenter v7 users:
To properly install the updates they must be installed in the correct order. First install the Adobe Presenter 7.0.1 update, then the Adobe Presenter 7.0.2 update. Licensed Adobe Presenter users can install the updates from the following URL.
http://tinyurl.com/PresenterUpdate

If you are in a county office with a server, check out this path to install from your server.
Computer Resources > IT Camp Software > Adobe Presenter folder
- Double-click adobe_presenter_patch_v701.exe to install the first update
- Double-click adobe_presenter_patch_v702.exe to install the next update

Use the following links to review a full description of each update.
Important issues resolved in Adobe Presenter 7.0.1 update
http://kb2.adobe.com/cps/404/kb404919.html

Important issues resolved in Adobe Presenter 7.0.2 update
http://kb2.adobe.com/cps/407/kb407169.html

Updates for Adobe Reader 9 and Adobe Acrobat Professional 7, 8, & 9 Are Available

Adobe shipped a critical security update to its Adobe products on June 9, 2009 that patches 13 critical bugs in Reader 9.1.1 and Acrobat 9.1.1 or earlier versions. This update resolves a stack overflow and integer overflow bugs that lead to code execution potential and Denial of Service attack/code execution. Additional memory corruption and heap overflow vulnerabilities were also fixed.

Note: To determine the version of any of the above applications, open the Adobe program. Then from the Help menu choose About Adobe, (name of program). You should see the version listed in a new box. Then, you can click anywhere on this box to close it.

The current version of Adobe Acrobat and Adobe Reader is version 9.1.2. If you have earlier versions of Adobe Acrobat Professional, version 7 or 8, Adobe has released 7.1.3 and 8.1.6 updates as well.

Note: If you have Adobe Reader version 8.x on your computer, you should remove this version and updater to Adobe Reader 9.1.1. See our How To Install and Configure Adobe Reader v9 for Windows.

Action Required: Ag IT recommends that College of Ag Science faculty and staff update any Adobe products to their current version.

To apply these updates:

1. Close all other programs and then open your version of Adobe Reader or Acrobat Professional.
2. From the Help menu choose Check for Updates.
3. If updates were found, they should begin to download. If not, click the Download and Install Updates button.
4. When the update is ready, click Install Now.
5. The updater will prompt you to close the program before the update can be installed. Click Continue.
   
   Note: The Installation Progress window may be minimized to the lower right of the screen (in the notification tray). To see the Installation Progress window, right click on its white icon and choose Show Progress.
   
   
6. When the process completes, click Quit.
7. The Adobe Reader or or Acrobat Professional program will re-open.
8. From the Help menu choose Check for Updates. If no updates are available, click Quit.
9. Close Adobe Reader or or Acrobat Professional.

Note: Earlier versions of Adobe Acrobat Professional (version 6 or lower) will not be patched.

The Adobe Security bulletin, Security Updates available for Adobe Reader and Acrobat, has additional information and links.

version 9.1.0 Update for Adobe Reader 9 and Adobe Acrobat 9 Professional is Available

Adobe shipped a critical security update to its Adobe version 9 products on March 10, 2009 that addresses a vulnerability that can cause the application to crash and allow an attacker to take control of the affected system. There are reports that this issue is being exploited.

The current version of the Adobe Acrobat and Adobe Reader is version 9.1.0.

Action Required: Ag IT recommends that College of Ag Science faculty and staff see our How To Install and Configure Adobe Reader v9 for Windows for steps on updating Adobe Reader to the current version.

Note: To determine the version of either of the above applications, open the Adobe program. Then from the Help menu choose About Adobe, (name of program). You should see the version listed in a new box. Then, you can click anywhere on this box to close it.

If you have the "full" version of Adobe Acrobat, you can update this program via its updater feature. Open Adobe Acrobat 9 Professional. From the Help menu, choose Check for Updates. If updates are found, close Adobe Acrobat 9 Professional. Then, click Download and Install Updates. When they complete, restart the computer.

If you have Adobe Reader version 8.x on your computer, you should remove this version and updater to Adobe Reader 9.1.0. See our How To Install and Configure Adobe Reader v9 for Windows f

If you have earlier versions of Adobe Acrobat Professional, version 7 or 8, Adobe is planning to make updates available by March 18, 2009.

Sun Releases Java(TM) 6 Update 12

As of March 11, 2009, the current version of Sun's Java client is Java(TM) 6 Update 11.

Action Required:
If you see the Java Update icon or "Java Update Available" balloon in the lower right corner of the screen, the latest version of Java should be ready to install. You can click the icon and follow its prompts to apply the update. Note: We recommend that you do not install any offered "extras" like the MSN Toobar, OpenOffice.org Installer or Microsoft's Live Search. Please un-check these options if they appear.

Or, our How To Update Sun's Java Software, http://it.cas.psu.edu/260.htm, has complete steps on how to install Java from either the "Java Update Available" message or how to download and install Java manually .

Fixed:
This release contains feature enhancements and bug fixes. This full list of changes may be found here: http://java.sun.com/javase/6/webnotes/6u12.html

Note:
Previously, older versions of Sun Java were not removed from your computer when you updated. You had to manually remove older versions of Sun Java from your computer. This has now changed. You no longer need to remember to remove the previous Java version.

Adobe Releases Flash Player 10 Update to Address Security Vulnerabilities

On February 24, 2009 Adobe released a Security advisory called Flash Player update available to address security vulnerabilities that announced the availability of updated Flash Player 10 software. The advisory states in part:

Summary
A potential vulnerability has been identified in Adobe Flash Player 10.0.12.36 and earlier that could allow an attacker who successfully exploits this potential vulnerability to take control of the affected system. A malicious SWF must be loaded in Flash Player by the user for an attacker to exploit this potential vulnerability. Additional vulnerabilities have been addressed in this update. Adobe recommends users update to the most current version of Flash Player available for their platform.

Affected software versions
Adobe Flash Player 10.0.12.36 and earlier.

Severity rating
Adobe categorizes this as a critical update and recommends affected users upgrade to version 10.0.22.87.

Action Required: Ag IT recommends that you update the Adobe Flash Player on your Enterprise machine to mitigate the effects of malicious SWF (Shockwave Flash) files that you might view in your web browser.

1. To verify the Adobe Flash Player version number, you can visit the About Flash Player page. If this version is Flash Player 10.0.12.36 or earlier, please complete the remaining steps.
2. To update to current Adobe Flash Player version, go to the Player Download Center.
3. UN-CHECK any extra toolbars that are offered. Example: Google Toolbar.
4. Click Agree and install now.
5. Follow on-screen steps to install.
6. When the installation completes, you should see the current version of Flash Player (10.0.22.87) displayed on the screen.
   
   NOTE: If you still see the older version (Example: 10.0.12.36), go to How to uninstall the Adobe Flash Player plug-in and ActiveX control and download the Adobe Flash Player uninstaller. Follow the steps to remove Adobe Flash. Then go back to the Player Download Center and install the new Adobe Flash Player again.

Note: If you use multiple browsers, perform the check for each browser you have installed on your computer.

Audio Problem Troubleshooting Suggestions from Adobe Connect (Breeze)

Issue: Since PSU ITS updated to Adobe Connect v7 earlier this year, there have been intermittent audio issues during Adobe Connect meetings and trainings.

This Tech Alert is in response to an ALERT from Adobe:
In Connect 7, Adobe included an “enhanced” audio solution for PC users when running the audio setup wizard. It’s in the advanced settings area. This is different than Connect v6 and the cause of some of the problems out there. Until the service pack fix is initiated, I believe this enhanced audio feature is defaulting to “on”. We would like everyone to turn that off as a troubleshooting option (and it will default to off with the service pack).

This means everyone in the meeting should have the enhanced audio box checked to “off”. Otherwise, the enhanced audio may create problems with gain and other audio pickup and cause “breaks” in the delivery for everyone (on a congested network).

The service pack referred to is expected sometime in November. We will pass along information as it becomes available. Additional troubleshooting tips received today are posted at http://meeting.psu.edu/node/519.

Action Required (if you use Adobe Connect): EACH TIME you log into an Adobe Connect Meeting, you need to run through the Audio Set-up Wizard to configure your audio. As you go through the Audio Set-up wizard, the last window called “Finished,” click on the Advanced Settings button, then look for the checkbox in the upper right-left portion of your screen. Uncheck the “use Enhanced Audio.”

If you have questions, don’t hesitate to contact Ag IT Support.

Adobe Releases Security Update 1 for Adobe 8.1.2

A critical vulnerability has been identified in Adobe Reader and Acrobat 8.1.2. This vulnerability would cause the application to crash and could potentially allow an attacker to take control of the affected system.

Adobe recommends users of Acrobat 8 and Adobe Reader install the 8.1.2 Security Update 1 patch. Adobe Reader is installed on all Enterprise computers.

To see what version of Adobe Reader you have installed, follow these steps:

1. Open Adobe Reader.


2. From the Help menu choose About Adobe Reader ....
   
   Note: You will see the version number listed in this window.
   


3. Click the version window to close it.
   


4. If you saw Version 8.1.2, go to the Apply Security Update 1 section of our How To Install and Configure Adobe Reader for Windows for steps on applying the Security Update.
   
   If you have an earlier version than 8.1.2, please see our How To Install and Configure Adobe Reader v9 for Windows for steps on downloading the new version, remove any old versions, install the new version and apply the Security Update 1 patch.

If you are still using a previous version of the "full" Adobe Acrobat (version 7), Adobe recommends Acrobat 7 users on Windows update to Acrobat 7.1.0, available here: http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

Full details can be found on the Adobe Security Update available for Adobe Reader and Acrobat 8.1.2 page.

Update to Adobe Reader v8 released (8.1.2)

On February 6, 2008, an update to version 8 of Adobe Reader was released (8.1.2). This update addresses a number of customer workflow issues and security vulnerabilities while providing more stability. More here.

UPDATE 2-25-08: Adobe Acrobat and Adobe Reader users should install Adobe's new 8.1.2 update immediately to protect themselves from potential software vulnerabilities, according to ITS Security Operations and Services (SOS). If you are currently in the Enterprise Network (AG domain), IT will automatically update Adobe Reader on your computer starting Wednesday February 27th. Your computer will receive the update the first time it is available on the network. You do not need to leave your computer in the office that evening.

UPDATE 2-20-08: According to the following PSU ITS Alert, "The University has experienced a large number of incidents related to a type of PDF-based hostile code that has been circulating through the use of vulnerable (pre 8.1.2.) versions of Acrobat and Reader software. When users open the infected PDF file it downloads a variant of the "Zonebac" trojan horse, resulting in control of the individual's computer system. The code also attempts to render all antivirus applications inoperable."

Adobe Reader is installed on all Enterprise computers. All College faculty and staff are encouraged to update their Adobe Reader software to this version.

Please see our How To Install and Configure Adobe Reader for Windows for steps on updating Adobe Reader to the current version.

Quick tip: If you already have version 8 of Adobe Reader installed (from the Help menu choose About Adobe Reader to see the version), follow these steps to apply the update.

1. From the Help menu choose Check for Updates.
2. If updates were found, they should begin to download.
   If not, click the Download and Install Updates button.
3. At this point, you can click the Adobe Reader window to make it active, then Exit Acrobat Reader. If you don't exit Adobe Reader, the updater will prompt you to shut down Adobe Reader by clicking Continue.
4. When the update finishes downloading, click Install Now.
   
   Note: The Installation Progress window may be minimized to the lower right of the screen (in the notification tray). To see the Installation Progress window, right click on its white icon and choose Show Progress.
   
5. Wait for the update to be applied. When the process completes, click Quit.